Download area 4 ENG

Download Chapter 4 documentation PPTs from the 4th chapter 4.1 In person- communication skills 1 file(s) 833.19 KB Download 4.3 Buyer personas 1 file(s) 5.69 MB Download 4.2 Target segmentation 1 file(s) 1.16 MB Download 4.4 Email marketing 1 file(s) 1.46 MB Download Audio files from the 4th chapter 1 communication skills 1 file(s) 1.61 […]

Download area 3 ENG

Download Chapter 3 documentation PPTs from the 3rd chapter 3.1 Customer knowledge 1 file(s) 1.47 MB Download 3.2-WHAT-IS-CRM 1 file(s) 2.25 MB Download 3.3 How to choose the right CRM 1 file(s) 19.31 MB Download 3.4 Differences between ERP and CRM 1 file(s) 344.93 KB Download Audio files from the 3rd chapter 1 customer knowledge […]

Download Area 2 ENG

Download Chapter 2 documentation PPTs from the 2nd chapter 2.1 – Soft skllis 1 file(s) 10.11 MB Download 2.2. – Time management 1 file(s) 764.25 KB Download 2.3. – Problem solving 1 file(s) 6.77 MB Download 2.4. – ERP 1 file(s) 5.87 MB Download Audio files from the 2nd chapter 2.1. – Soft skills 1 […]

Download area 1 (ENG)

Download Chapter 1 documentation PPTs from the 1st chapter Course introduction 1 file(s) 2.22 MB Download Il mondo del turismo post covid-19 1 file(s) 2.22 MB Download Trends in tourism 1 file(s) 2.22 MB Download Sustainable tourism 1 file(s) 2.22 MB Download Audio files from the 1st chapter Course introduction audio 1 file(s) 1.59 MB […]

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E-mail marketing

E-mail marketing The current world of communication includes a myriad of tools for reaching customers and promoting your company but, of all, email marketing is the one that continues to have great communication effectiveness and relatively simple management. An email marketing campaign is a coordinated set of individual email messages that are distributed over a […]